Return Policy

 J.M. Scarpy Enterprises, LLC and - Thank you, for your order and we truly appreciate your business! However, if you are not completely satisfied with a product you have received, you may return it, in as purchased condition within 30 day of receipt of purchase. We will promptly exchange it or refund the purchase price (excluding postage and handling), whichever you prefer (Some items may require a restocking charge - contact us for details) (ex: Aluminum Dog Boxes and Kennel Panels will require a 15% restocking fee. Actual shipping costs will also be decucted from funds refunded). After this date the manufacturers' warranty applies.

DVD, Video, & Printed Material Return

 Due to Copyright infringement on both Video and Printed material, videos and printed material can not be returned for credit. Defective product will be replaced.

Custom Order Return

Any custom order or drop-ship specialty items cannot be returned for refund, only a credit will be issued for custom items.

Regular shipping charges apply to all exchanges

Please contact us for return information and Return Authorization (RA) Number, before sending any items back. Have questions or Need help? E-mail us at or call 1.708.341.2576.

Product Warranty

All products that have exhausted our 30 day return policy must be returned to the Manufacturer for repair or replacement. After 30 days from date of purchase, repair or replacement becomes the sole responsibility of the Manufacturer. would be more than happy to assist you with any return authorization information you may require.